Today, we peel back the layers of a term that's become ubiquitous in the business world and beyond: empathy.
In this episode, empathy's origin story. Er, stories. We'll explore its philosophical roots deep in the 19th century, through my personal trials and errors with empathy, to some of the challenges we face in empathizing with people we have less in common with. Ultimately, I want to explore the ways empathy invites curiosity, leverages imagination, and recognizes our differences.
This is the first in a 5-part series in which I'm decoding empathy. We'll talk brand strategy, non-violent communication, disability, and copywriting. And all throughout the series, we'll look for ways to recognize difference instead of assuming sameness.
Footnotes:
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00:00 - The Language of Empathy
00:07 - Corporate Empathy
01:20 - Empathy's Origin Story
04:54 - My Empathy Engine
10:48 - Empathy in Richard Powers's Novel, Bewilderment
14:54 - The Double Empathy Problem
19:33 - No, Really: What Is Empathy?!
21:18 - 1. Empathy can be cognitive and/or affective.
22:19 - 2. Empathy is a product of imagination.
22:49 - 3. Empathy is situational.
23:44 - Recognizing Difference Is Part of Empathy
28:13 - Simone Weil's Attention
31:22 - Attention (and Empathy) Isn't Attached To Outcomes